Terms of Service

OVERVIEW

Welcome to T-Bird Jewels! The terms "we", "us" and "our" refer to T-Bird Jewels. T-Bird Jewels operates this store and website (https://www.tbirdjewels.com/), including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). T-Bird Jewels is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our jewelry, watches, and services in our online store. However, please note that colors, gemstones, metal finishes, or product appearance may differ from how they appear on your screen due to the display capabilities, settings, and configuration of your device.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be completely identical to depicted or rendered images on our website.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. T-Bird Jewels reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until T-Bird Jewels confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as T-Bird Jewels may be unable to accommodate cancellation or modification requests after an order is processed or accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was placed.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or unauthorized export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices posted on our website may differ from prices offered in our physical showroom or through third-party platforms. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our Services. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that:

  1. The payment/credit card information you provide is true, correct, and complete;
  2. You are duly authorized to use such payment method for the purchase;
  3. Charges incurred by you will be honored by your credit card company or financial institution; and
  4. You will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times provided are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, severe weather, customs clearance, or events outside our control. Once products are transferred to the shipping carrier, title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, photography, product descriptions, reviews, video, audio, and the design, selection, and arrangement thereof, are owned by T-Bird Jewels, its affiliates, or its licensors and are protected by United States and international copyright, trademark, patent, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services without our prior written consent.

T-Bird Jewels' name, logos, product and service names, designs, and slogans are trademarks of T-Bird Jewels or its affiliates/licensors. You must not use such marks without prior written authorization. Shopify's name and logos are trademarks of Shopify Inc. All other brand names and trademarks displayed belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services (e.g., ring sizing tools, financing calculators, live chat), which we neither monitor nor have any control or input over.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access third-party sites, you do so at your own risk.

We are not liable for any harm or damages related to your access to third-party websites or transactions made on third-party platforms. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

T-Bird Jewels is powered by Shopify, which provides the e-commerce platform enabling us to offer the Services to you. Any sales and purchases you make are conducted directly with T-Bird Jewels. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and T-Bird Jewels, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your transactions with T-Bird Jewels.

SECTION 10 - PRIVACY POLICY

All personal information collected through our Services is subject to our Privacy Policy, and certain personal data processing is governed by Shopify's Privacy Policy. By using the Services, you acknowledge that you have read and understood these privacy policies.

Information you submit to the Services will be transmitted to and shared with Shopify and trusted third-party service providers (such as payment processors and fulfillment partners) in order to provide services to you.

SECTION 11 - FEEDBACK & USER SUBMISSIONS

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial promotional use.

You represent and warrant that:

  1. You own or have all necessary rights to all Feedback you submit;
  2. You have disclosed any compensation or incentives received in connection with your submission; and
  3. Your Feedback will comply with these Terms and will not infringe any third-party intellectual property or privacy rights.

We have no obligation to maintain your Feedback in confidence, pay compensation, or respond to any submissions.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, diamond/gemstone grading details, pricing, promotions, offers, shipping charges, transit times, and product availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after an order has been submitted).

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You agree not to use the Services:

  • For any unlawful or fraudulent purpose;
  • To violate any federal, state, local, or international laws or regulations;
  • To infringe upon or violate our intellectual property rights or the rights of others;
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our staff or any other person;
  • To transmit false or misleading information;
  • To transmit spam, chain letters, or unsolicited advertising;
  • To upload viruses, malware, or any other malicious code;
  • To collect or track the personal information of other users without consent;
  • To use any robot, spider, scraper, AI agent, or automated process to access or extract data from the Services without authorization; or
  • To interfere with or circumvent security features, robot exclusion headers, or access restrictions.

We reserve the right to terminate your account and access to the Services for violating any prohibited uses.

SECTION 14 - AGENTS & AUTOMATED ACCESS

  1. Scope: This section applies if you use, deploy, or enable any software agent, bot, or automated script ("Agent") to interact with our Services.
  2. Identification: Any Agent accessing the Services must identify itself in its HTTP/HTTPS request User-Agent header using Agent/[Agent Name].
  3. Restrictions: Agents must not mimic human behavior to bypass security checks, solve or circumvent CAPTCHAs, or conceal their non-human nature.
  4. Compliance: We reserve the right to block or restrict any Agent access at our sole discretion.

SECTION 15 - TERMINATION

We may terminate or suspend your access to the Services (or any portion thereof) at our sole discretion at any time without notice if you fail to comply with any provision of these Terms.

Provisions that by their nature should survive termination shall survive, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, and Governing Law.

SECTION 16 - DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME PORTIONS MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL T-BIRD JEWELS, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SERVICE PROVIDERS (OR SHOPIFY AND ITS AFFILIATES) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless T-Bird Jewels, Shopify, and our respective affiliates, directors, officers, employees, agents, and licensors from any claims, liabilities, damages, losses, and reasonable legal fees arising out of your breach of these Terms, your violation of applicable laws, or your misuse of the Services.

SECTION 19 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed without affecting the validity and enforceability of remaining provisions.

SECTION 20 - ENTIRE AGREEMENT & NON-WAIVER

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms, along with any policies posted on our website, constitute the entire agreement between you and T-Bird Jewels governing your use of the Services.

SECTION 21 - ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms at any time without restriction.

SECTION 22 - GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws of the State of Nevada, United States, without regard to its conflict of law principles. You and T-Bird Jewels consent to the exclusive jurisdiction and venue of the state and federal courts located in Clark County, Nevada.

SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be directed to our team at: